6 November 2025

The art of clear communication

Want to make sure your emails are crystal clear? Email is still one of the best ways to communicate with your team and customers. In this workshop, we'll help you find the right tone for your business and write emails that keep your customers happy.

• 17h: Bites and drinks
• 17h30: Workshop
• 20h: Networking

Stand out for consistency and professionalism

Discover easy ways to make your emails look more professional. We'll show you how to structure your emails, choose the right tone, and keep your message clear. Perfect for anyone who wants to improve their communication with customers and colleagues. This workshop will give you the tools to write emails that get results.

What's on the menu?

This workshop will cover:

• Email Basics: Learn the building blocks of a great email: clear structure, the right tone, and a strong focus. We'll also share tips for being clear and empathetic.
• Dealing with Complaints: Discover how to handle unhappy customers with professionalism and tact.
• Email Analysis: We'll break down some real-world examples to show you what works and what doesn't.
• Hands-on exercise

What to expect?

Want to level up your email game? Nick Vandierendonck and Jürgen de Witte, with years of experience in customer service, will show you how to write emails that get results. You'll leave with practical tips and tricks. No prior knowledge needed, just your laptop and a desire to learn!

Reimbursement via SME e-wallet

If you enroll in multiple marketing courses and workshops (starting from €600 excluding VAT), you may be eligible for a government subsidy of up to 30% through the SME e-wallet.